Regional Operations Manager

🚛 Regional Operations Manager – Transportation Fleet

Region Oversight: Northern California (NoCal) + Pacific Northwest (Oregon & Washington)
Travel: Up to 20%
Reports to: Regional Director of Operations
Company: TCI Logistics

Compensation:  Starting $90,000 annual salary plus incentives, based on experience and qualifications

Position Overview

Are you a results-driven operations leader with a passion for dedicated transportation logistics and team development? Join TCI, where innovation meets integrity. We’re seeking a Regional Operations Manager who will oversee multiple terminals across Northern California and the Pacific Northwest (Oregon & Washington). This leader will drive profitability, operational excellence, and high-level customer service while upholding our core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.


Key Responsibilities

Leadership & Team Management

  • Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
  • Lead operations across NORCAL, Oregon, and Washington terminals.
  • Hire, train, and retain top talent aligned with TCI’s core values.
  • Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks) 

Operational Excellence

  • Drive on-time delivery, scanning efficiency, and customer service metrics.
  • Ensure regulatory compliance (DOT/FMCSA/local) and enforce company safety policies.
  • Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI’s Operations Training Manual.

Customer Engagement

  • Maintain proactive relationships with customers through regular visits and performance reviews.
  • Identify and address service issues with innovative solutions and detailed reporting.

Financial Oversight

  • Own P&L responsibilities across assigned terminals.
  • Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.
  • Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.

Technology & Compliance

  • Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI’s proprietary tools.
  • Maintain 95%+ compliance with live dispatch and systems utilization standards.

Qualifications

  • 5+ years of experience in dedicated transportation, logistics, or fleet operations management.
  • Proven ability to lead cross-functional teams in a fast-paced environment.
  • Familiarity with P&L management and logistics KPIs.
  • Strong understanding of DOT, FMCSA, and OSHA compliance.
  • Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.
  • Excellent communication, strategic thinking, and problem-solving skills.

Why Join TCI? 

At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer:

  • Competitive compensation: Starting $90,000 annual salary plus incentives
  • Performance-based bonus potential
  • Opportunities for advancement within a growing logistics network
  • A culture that values safety, technology, and operational excellence

Apply Now