Director of Account Development

TCI Transportation is hiring a Director of Account Development. The Director of Account Development is on our brokerage team and is responsible for overseeing customer accounts and developing the account management team.

The Director of Account Development will report directly to the EVP of Brokerage. This role requires great communication skills, energetic personality, and a strong work ethic. The ability to comprehend complex situations and foresee what needs to be accomplished to achieve success is essential to this position. We are looking for a team member that possesses a self-starter mentality, who can provide ownership and accountability.

Schedule: Monday- Friday
  

Responsibilities include but are not limited to:

  • Oversee customer accounts and expand transportation services by providing customer service and finding ways to solve customer shipping needs. 

  • Create solutions based on customer needs. 

  • Manage the relationship between the customer and the company. 

  • Develop and guide a team of Account Managers to maintain, grow and create efficiencies with active TCI accounts at a high level of customer service. 

  • Build strong relationships with internal and external customers by staying in constant communication to ensure day-to-day and long-term needs are met. 

  • Demonstrates industry knowledge and ability and can apply competency in new or complex situations. 

  • Collaborate on pricing activities for new and existing business.  

  • Leverage organizational skills to manage multiple employees, customers, and shipments. 

  • Audit and ensure accuracy in customer billed rate and carrier expense, in a timely manner.  

Why choose TCI Transportation?

  • Competitive salaries with monthly incentive.

  • Benefit packages (including medical, dental, vision, life, disability, 401k match, PTO, and paid holidays).

  • Be a catalyst in a growing brokerage with a strong customer portfolio.

Additional Requirements

  • Minimum of 7 years transportation experience brokering freight required.

  • Freight engineering or account management experience within the transportation industry preferred.

  • Strong work ethic and self-driven.

  • Confident decision-making skills, and ability to maintain composure in stressful situations.

  • Proficiency in McLeod, Excel, Microsoft Word, Outlook is preferred.

  • Excellent written, verbal, and basic mathematics skills required.

  • College degree is a plus.

Additional TCI Benefits

  • Weekly Paychecks / Direct Deposit Available

  • Medical, Dental & Vision Coverage / Critical Illness Insurance

  • Employer Paid Life and AD&D Insurance

  • 401K with Company Match

  • Holiday Pay

  • Employee Discount Programs

About Us:

We are a family-owned company doing business since 1978.

We are dedicated and committed to safety, each other, and our customers.

Our team is positive and passionate and come to work each day with a “Can Do” attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.

Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.


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