Transportation Dispatcher

Now Hiring: Dispatcher

Location: Norwalk, CA
Schedule: Sunday–Thursday | 11:30 AM – 8:00 PM
Starting Pay: $22.50/hour

🚛 Join the Dispatch Team at TCI — Keep Freight Moving Smoothly

TCI is seeking a reliable, detail-driven Dispatcher to serve as the critical communication link between drivers, customers, and internal teams. If you thrive in high-paced environments, can calmly manage logistics challenges in real time, and have a strong command of Excel and dispatch systems, we want to hear from you!

💼 What You’ll Do

  • Coordinate Operations: Supervise and manage a fleet of drivers, ensuring on-time, DOT-compliant deliveries.

  • Dispatch Mastery: Manage our load board in McLeod, accept EDI’s, close loads, and ensure seamless live dispatch flow.

  • Tracking & Visibility: Use McLeod and Samsara to track driver movement and proactively resolve delays.

  • Documentation & Admin: Scan, upload, and manage documentation using various software platforms.

  • Customer and Driver Support: Build rapport, troubleshoot delivery issues, and maintain excellent communication across all channels.

  • Fleet Performance Management: Monitor productivity, legal HOS, safety protocols, and overall planning efficiency.

  • Collaborate & Coordinate: Partner with external freight vendors and internal operations teams to meet daily goals.

🛠 What You Bring to the Table

  • Dispatch Experience: 1+ years in dispatch, logistics, or fleet coordination (preferred, not required).
  • Excel Expertise: You must be comfortable navigating spreadsheets — from updating dispatch logs to tracking metrics.

  • Bilingual: Spanish proficiency is a strong plus!

  • Tech-Savvy: Experience with dispatch software (especially McLeod), fleet tracking, and digital documentation tools.

  • Cool Under Pressure: Stay composed during high-pressure situations and respond swiftly to operational changes.

  • Strong Communication: Excellent verbal and written skills to interact clearly with drivers, customers, and your team.

  • DOT & OSHA Familiarity: Understanding transportation regulations is a bonus.

🔍 Who Succeeds in This Role

You’re a proactive problem-solver who can manage multiple moving parts while keeping calm and focused. You’re team-oriented, customer-centric, and never shy away from taking ownership. Your Excel knowledge keeps you organized, and your commitment to smooth, safe dispatching makes you a vital part of our operation.


Apply Now